Community Manager (UK Remote)

TT Games logo
Posted 19 December 2022
Salary Negotiable
LocationKnutsford
Job type Permanent
DisciplineCommercial
Reference18362
Contact NameVicky Kilby

Job description

Aardvark Swift and TT Games are working together to find a talented Community Manager to join TT’s UK team to develop and nurture new connections between their game teams and players.

You’ll be joining TT’s inclusive, relaxed, and friendly work environment and assuming responsibility for managing and developing TT’s presence on Twitter, Facebook, and other relevant platforms, applying your strategic and tactical abilities to forge successful community engagement for the studio.

Your responsibilities…
  • Engaging the community, building loyal fans, and spreading positive sentiment
  • Developing the community management strategy for each title in collaboration with the Game Teams
  • Monitoring, reporting, and driving key community engagement performance metrics
  • Implementing community management actions and monitor forums
  • Acting as liaison to Customer Support and address the community’s needs
  • Identifying community leaders and empower them to contribute to the greater community
  • Analysing and identifying issues and trends, sharing player feedback with the Game Team

The skills and experience you’ll bring to the role…
  • Proven track record in building impactful social media campaigns
  • Entrepreneurial self-starter
  • Detail-orientated and results-driven
  • Flexible approach with the ability to adapt with change
  • Relevant degree or equivalent level qualification
  • Ability to work under pressure and to strict deadlines
  • Excellent communication and planning skills

Perks and benefits include…
  • Flexitime and other family-friendly benefits
  • Discretionary bonus scheme
  • Company pension scheme and life assurance
  • Regular health and wellbeing activities as well as social events
  • Free online training courses

Responsible for the best-selling and BAFTA-winning LEGO videogame series, TT Games is in the business of delighting children and grown-ups alike. With more than 30 years of success behind their studio, and as a valued part of Warner Bros since 2007, they have incredibly exciting plans for future titles based on the world's biggest entertainment properties.