Social Media Manager
- Posted 03 September 2025
- Salary £40000 - £45000 Per Year
- LocationWelwyn Garden City
- Job type Permanent
- DisciplineCommercial, Toys
- Reference19929
- Contact NameAdam Perry
Job description
Location: Hybrid, 2/3 days onsite per week - Hertfordshire (commutable from certain parts of London)
Contract: Full-Time, Permanent
About the Role:
In this pivotal position, you’ll own and execute social media strategies that showcase products, amplify campaigns, and cultivate thriving communities across a portfolio of Direct-to-Consumer (D2C) brands. Sitting at the heart of brand engagement, you’ll act as the voice of the audience, blending creativity with data-driven insights to grow reach, sentiment, and loyalty with passionate fanbases.
Key Responsibilities:
-
Designing and delivering organic social media strategies aligned with brand values and commercial objectives.
-
Building monthly content plans across campaigns, product launches, and seasonal moments.
-
Managing day-to-day posting, platform optimisation, and audience interaction across Instagram, Facebook, Twitter/X, and Reddit.
-
Acting as the community voice, engaging in comments, DMs, and reactive content opportunities with wit and authenticity.
-
Showcasing user-generated content and championing fan creativity.
-
Monitoring, reporting, and analysing KPIs to refine content and strategy.
-
Leading a cross-functional team, ensuring effective collaboration across marketing and creative.
Ideal Experience:
-
5+ years’ experience in social media management, ideally within consumer brands, gaming, or pop culture.
-
Strong knowledge of platform-specific best practices and emerging organic content trends.
-
Excellent copywriting and content creation skills with a knack for adapting tone and messaging.
-
Data-driven mindset with confidence in reporting and optimisation.
-
Passion for visual storytelling and digital culture.
-
Experience managing teams and projects within creative or marketing functions.
-
A genuine enthusiasm for fandoms, collectables, and internet communities.
Bonus Points:
-
Experience with platforms like Discord and Reddit.
-
Skills in graphic design or video editing.
-
Background working across multiple brands or in a brand-house environment.
What’s on Offer:
-
The chance to shape and grow much-loved global pop culture brands.
-
Creative autonomy and real ownership of your area.
-
Flexible working hours and hybrid arrangements.
-
Staff discounts across product ranges.
-
A supportive, fast-paced, and fun working culture.