Social Media Manager

Posted 03 September 2025
Salary £40000 - £45000 Per Year
LocationWelwyn Garden City
Job type Permanent
DisciplineCommercialToys
Reference19929
Contact NameAdam Perry

Job description

Job Title: Social Media Manager
Location: Hybrid, 2/3 days onsite per week - Hertfordshire (commutable from certain parts of London)
Contract: Full-Time, Permanent

 

About the Role:

In this pivotal position, you’ll own and execute social media strategies that showcase products, amplify campaigns, and cultivate thriving communities across a portfolio of Direct-to-Consumer (D2C) brands. Sitting at the heart of brand engagement, you’ll act as the voice of the audience, blending creativity with data-driven insights to grow reach, sentiment, and loyalty with passionate fanbases.

Key Responsibilities:

  • Designing and delivering organic social media strategies aligned with brand values and commercial objectives.

  • Building monthly content plans across campaigns, product launches, and seasonal moments.

  • Managing day-to-day posting, platform optimisation, and audience interaction across Instagram, Facebook, Twitter/X, and Reddit.

  • Acting as the community voice, engaging in comments, DMs, and reactive content opportunities with wit and authenticity.

  • Showcasing user-generated content and championing fan creativity.

  • Monitoring, reporting, and analysing KPIs to refine content and strategy.

  • Leading a cross-functional team, ensuring effective collaboration across marketing and creative.


Ideal Experience: 

  • 5+ years’ experience in social media management, ideally within consumer brands, gaming, or pop culture.

  • Strong knowledge of platform-specific best practices and emerging organic content trends.

  • Excellent copywriting and content creation skills with a knack for adapting tone and messaging.

  • Data-driven mindset with confidence in reporting and optimisation.

  • Passion for visual storytelling and digital culture.

  • Experience managing teams and projects within creative or marketing functions.

  • A genuine enthusiasm for fandoms, collectables, and internet communities.


Bonus Points:

  • Experience with platforms like Discord and Reddit.

  • Skills in graphic design or video editing.

  • Background working across multiple brands or in a brand-house environment.


What’s on Offer:

  • The chance to shape and grow much-loved global pop culture brands.

  • Creative autonomy and real ownership of your area.

  • Flexible working hours and hybrid arrangements.

  • Staff discounts across product ranges.

  • A supportive, fast-paced, and fun working culture.