Community and Social Media Lead (UK Remote) - fixed term contract

Team17 logo
Posted 16 November 2022
Salary £60000 - £65000 Per Year
Job type Permanent
Contact NameChris Mellor

Job description

We are supporting Team17 as they seek to hire a Community and Social Lead to join them on a fixed-term contract basis, covering maternity leave.

You will assume the responsibility of managing the Community and Social Team, including the training and development of the team to continuously improve capability and act as a conduit between the wider business and Community Team to provide feedback on strategic decisions which will form future Community and Social activities.

Team17 is a melting pot of creativity, offering the opportunity to work across an eclectic portfolio of titles in a genre and platform agnostic environment.

Your responsibilities…
  • Oversea the social media process from approvals to reporting
  • Attend strategy meetings for campaign plans as the representative of Community and Social
  • Working closely with the marketing leads day to day
  • Manage relationships with marketing agencies to support the delivery of selected titles, including onboarding of outsource CMs
  • Monitoring and managing processes for the team, including research documents and content plans, ensuring their timely delivery
  • Work closely with internal development, marketing, and sales teams, as well as external partners to coordinate community led projects and ensure deadlines are met
  • Work as a liaison with external partners, ensuring strong relationships are built and maintained Planning and managing a schedule of content that nurtures and grows Team17’s community across our owned channels
  • Day-to-day management across Team17 branded channels
  • Offer support and mentorship to the Community Team and help advance their understanding of Community and Social Media management
  • Act as ambassador to our titles internally and online in our communities, quickly developing an in-depth understanding of all Team17 products

The skills and experience you’ll bring to the role…
  • A strong understanding and experience of Team17 games and their audiences
  • 5+ years’ experience in a videogame or interactive entertainment company working directly on communications strategy
  • An unquenchable passion for video games, their development, with an expert understanding of the current video games industry
  • Previous experience leading a team of Community and Social Media Managers, developing inventive and meaningful campaign strategies
  • Excellent social media skills, including content creation to help support the upskilling of junior team members
  • Strong understanding of the social media landscape, monitoring up and coming platforms and optimising content to reach our audiences
  • Understands best practises for each platform 
  • Able to feedback on content and provide guidance on how to optimise for reach
  • Ability to track, measure and feedback on social analytics, quickly adapt plans or approaches to ensure campaigns deliver the best results possible, and identify key learnings for the future
  • Must have the ability to think on their feet and work under their own initiative with a can-do, solution focused attitude
  • Excellent communications skills with the ability to build effective, collaborative relationships with a variety of stakeholders